I called in search of a pool basketball backboard...
First call: put on hold INDEFINITELY for pool department
Second call: called main line, Golf pro picked up and yelled at me for calling the wrong dept. HELLO Jackass, I dialed the main number and YOU picked it up. He said I had to call the main line to get transferred to pool dept. I said I DID CALL THE MAIN NUMBER AND HUNG UP
Third Call: Currently on hold. At five minutes into holding AGAIN, my husband actually arrived there. It was seriously faster for him to drive there than for me to call and get a person to answer my question.
GOOD CUSTOMER SERVICE, YOU DON'T LIVE AT DICK'S SPORTING GOODS.