October 13, 2005

Time to get thru?

In calling Delta Dental, to inquire about the less-than-expected coverage we're receiving, it took 4 minutes to get thru the menus. Of course this included entering my SSN and date of birth, son's name and date of birth - only so that when I finally got thru to an operator, she asked me for the same damn information again!

Also - it seems they don't deem anesthesia necessary for a 3 year old to get a cavity filled- WTF? Seriously?

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