We have 2 trees and several bushes and shrubs that are dead (NOTE: not for lack of water!)...The builder is supposed to replace them. I called THREE WEEKS ago, and was told they'd get right on it.
I called again Monday, told they'd get right on it.
Today we get a call that we need to put in a formal request...FUCK. That takes forever, so I faxed the formal request and a nasty letter about 10 minutes after the call....let's wait and see what happens.